24/7 - Repairs, Service & Refurbishment

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24/7 - Repairs, Service & Refurbishment


If your visiting this page because you have a problem with a roller shutter door or any other type of security door, then please contact us ASAP so that we can HELP. We offer a 24/7 repair service. Please can we also take this opportunity to WARN & ADVISE you of your legal obligation under Health & Safety law to regularly check & maintain your doors. Safety is something that we are passionate about & we urge you to take the time to read below

24/7 REPAIR SERVICE - Prices from - £49

  • NEED HELP QUICK ? – RING US NOW – National Number: 0560 3666 447 (charged at local rate)
  • FIXED PRICE PROMISE * Ring us * Tell us the problem * Agree a price * Problem Solved

You will not pay more than the agreed price for the agreed work. However additional work may be subject to an additional charge. Term & conditions apply (Please read below). Parts and materials are extra and all prices are subject to the addition of VAT.


SERVICING - Health & Safety - (single & contract)

  • PROMOTIONAL FREE SERVICE – We may be able to service your shutters & doors for free* (see below)
  • SERVICE CONTRACTS – Available single or multi locational. Enquiries from National organisations welcome.
  • SINGLE SERVICES – from £49**


REFURBISHMENT - SAVE MONEY

  • SAVE MONEY – It can often be cheaper to refurbish an existing shutter, than to replace it with new.
  • REFRESH – Replace only the visible curtain & guides & retain the existing structure & mechanics.
  • UPRATE – A new motor and the latest electronic controls can improve your shutters performance.
  • ADVISE – Whether to REFURBISH or REPLACE is a challenging decision. A decision best made knowing the full facts. We will give you those facts. Please give us that opportunity. Please contact us.


PROMOTIONAL FREE SERVICING - explained

  • What is it? – It’s a full service to all shutters and doors on your premises and property. The Service is carried out by fully qualified service engineers.
  • What do I get? – You will get your shutters serviced by CETRA! Saving you a minimum of £49.00. A written Health & Safety Assessment of the condition of the shutters to assist you in complying with the law.
  • And the catch..? – There is no catch. All we ask in return is that our Cetra badge is displayed on your shutters & doors.
  • Cetra is operating a promotional service.
  • *Cetra reserve the right to restrict amend and retract this offer without notice. Terms & Conditions apply. A service will only ever be free if Cetra agree with you in advance that this occasion of work is free of charge and is part of this promotion.


SERVICING CONTRACTS

  • NATIONAL COMPANIES & ORGANISATIONS – Cetra invite enquiries for servicing contracts.
  • MULTIPLE LOCATIONS – We have the infrastructure and resources to be able to attend multiple locations across the UK.
  • All TYPES OF SHUTTERS & DOORS – Cetra have the experience & expertise to help you to comply with your legal obligations. We can service, repair (or replace) your roller shutter doors, sectional doors, fire doors, security shutters & doors and high speed rapid roller/folding doors.
  • All TYPES of PREMISES – Our engineers are competent & certificated and able to work on all kinds of premises. We work on warships, warehouses, industrial units, shops, schools, offices, clinics & hospitals and houses. Please contact us National Number: 0560 3666 447


HEALTH & SAFETY - DUTY of CARE - The LAW

  • WE JEST NOT – Health & Safety is a serious issue, morally and legally. You face fines &/or imprisonment if you don’t comply.
  • MORALLY – We should always take care of life and property, certainly the vast majority of us do so automatically without thought. Unfortunately there is sometimes a gap between what we intend and what we do. Hence we have legislation in the UK that stipulates the minimum we must do.
  • LEGALLY – We believe that there are four sources of law that concern you and your property relating to roller shutters and other automated doors. They are ‘The Workplace (Health, Safety and Welfare) Regulations 1992’ ‘The Regulatory Reform (Fire Safety) Order 2005 and more generally a duty of care that extends into the civil tort of negligence and the criminal law so far as recklessness causing injury & death. Very simplistically if you are at all responsible for a property you have a responsibility to ensure that it is safe.
  • LEGAL ADVICE – We are not lawyers but believe from years of experience that this is true. We have detailed below some of the points of law that you should consider. We strongly advise you to seek professional legal advice if you are in any doubt as to your obligations.
  • WHAT MUST I DO? – You must always ensure that your shutters & doors are properly fitted, properly maintained, and keep full and proper records.
  • HOW DO I DO IT? – We can help you comply with your obligations by regularly inspecting, servicing & repairing as necessary your roller shutters and other doors. We will then supply you with a certificate and written report for you to keep on file. This would become evidence of your efforts to comply with the law and exercise your duty of care.
  • IS THAT IT? – NO – Beyond our inspections and works, you must still operate tests on a regular basis and ensure that faults are rectified immediately. We can help you put a system into place and always offer our free advice.


Lancashire & West Yorkshire

24/7 Repairs from £49 fixed price, call 0560 3666 447. Your local Cetra engineer happy to repair, service or refurb your shutters and industrial doors in Lancashire and West Yorkshire. Our team to the north covers the M65 corridor Colne, Nelson, Burnley, Padiham, Accrington, Blackburn and Darwen. The team based at Bury covers the M66 & M62 from Milnrow, Littleborough, Rochdale, Heywood, Ramsbottom, Rawtenstall, Haslingden, Bacup and Todmorden. Cetra’s West Yorks team covers Sowerby Bridge, Halifax, Huddersfield, Elland, Brighouse, Mirfield, Batley, Cleckheaton and Bradford.


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